URBETTER charters the protection of your personal data
URBETTER attaches importance to the transparency of information in order to build a strong and lasting relationship with its customers, based on trust. In accordance with this philosophy, the protection of your personal data is essential to us and we want to inform you, through this charter, of the way in which we collect and process this data.
This charter may be modified at any time by URBETTER, in particular to comply with regulatory changes.
1. WHAT DOES THIS CHARTER APPLY TO?
This charter applies to this site.
2. WHY WE COLLECT YOUR PERSONAL DATA ON THIS SITE?
We collect the data necessary to provide you with the services offered on this site, to process your purchases of products and services, to offer you our products and services that best meet your preferences, to allow you to discover our promotional offers.
The account creation and delivery form tells you what data is essential to benefit from the service concerned, what data is optional and the consequences of not providing data.
3. WHAT ARE THE DATA WE COLLECT?
- Declarative data: When you create your account, you fill out a registration and address creation form containing the following data, necessary to be able to order.
- Your civility
- Your first and last names
- Your bill address
- Your delivery address
- Your email address
- Your date of birth
- Your phone number. This may be used to contact you in connection with your purchase; If you indicate your mobile number, you will be informed by sms of the delivery of your order if necessary.
- A password that will be used to connect you during your next visits. We strongly advise you to create a specific password for each site on which you create an account.
If you are ordering on a professional basis, the name and Siret of your company are essential.
When placing your orders and for each purchase, we suggest that you use your main address by default.
- Purchase history:
We also store the products you purchased, the price you paid and their shipping address.
- Behavioral data:
URBETTER may collect information about your browsinghistory, use of collection tools (cookies, tags, beacons or any other appropriate technical means). The data collected are the pages visited, the products viewed, the dates and times of consultation.
This data will allow us to facilitate your navigation on the site, and to offer you the products best suited to your preferences. Thus we can show you recently viewed products, approaching products, or give you access to a basket that you have not finalized.
You can choose to deactivate these tools via your browser, which will restrict certain functionalities. We advise you to leave them active to take full advantage of our navigation options.
We don't collect your bank details:
These are collected by our financial service providers who have the necessary accreditations, particularly in terms of security.
4. HOW WE USE YOUR PERSONAL DATA?
The purpose of using your data is to provide you with the best service, both in the management of your orders and in your browsing on our site.
Shipping of products
Your shipping addresses are transmitted to the transport companies concerned in order to ensure the delivery of the products.
Information and newsletter
If you have chosen to subscribe to our newsletter, we will regularly inform you of our good deals (private sales, flash sales or promo codes) to allow you to purchase at good price.
You can unsubscribe from our newsletters at any time, either by contacting the subscription service (by email at firstname.lastname@example.org, or by telephone) or in your customer account.
Personalization of our services:
Your data can be used to offer you the most appropriate products and services.
Finally, all the data we collect will be used for statistical analysis purposes, to better understand our customers' expectations and develop our services accordingly, both in terms of product and service offers, promotions.
5. RECIPIENTS OF YOUR DATA
Your data collected on this site is intended for the exclusive use of URBETTER.
They may be shared with certain subcontractors, with whom we collaborate for the performance of our services (management, shipping, processing and payment).
6. WHAT ARE COOKIES AND HOW TO DEACTIVATE THEM?
A cookie is a small data file copied to your computer's hard drive by a website. It records information related to the navigation of your computer on a site (such as the pages visited or the dates and times of consultation), which can be read during your subsequent visits to the Site.
To disable cookies, you need to access the settings of your internet browser.
7. INFORMATION AND COMPLAINTS
You are entitled at any time to request clarification of the data concerning you, or to request the deletion of this data. However, please note that we may keep a record of your data for archival purposes (in particular where the law requires us to do so).
For any request of this situation, please contact our customer service by email@example.com.
Be among the first to know about our top products and exclusive offers. And get 10% off your first purchase NOW.
© 2022 Urbetter, Inc. All rights reserved.